Terms of use

By using the System, you agree to be bound by the terms and conditions of this Agreement.

These Terms of Use/Terms and Conditions (the "Agreement") govern your use of the payment system (the "System") provided by MONETBIL (“us"). Please read our Terms of Use so you understand what’s up with your use of Monetbil. By using the System, you agree to be bound by the terms and conditions of this Agreement.

Definitions

In this Agreement, unless the context otherwise requires:

  • ⦿

    "Account" means the account you have with us for the use of the System.

  • ⦿

    "Mobile Money Account" means an account provided by a financial institution that can be used to make payments through the System.

  • ⦿

    "Merchant" means any person or entity that uses the System to accept payments from customers.

  • ⦿

    "Transaction" means any payment made through the System by a customer to a merchant.

Registration and Use of Account

To use the System, you must register for an Account with us. You agree to provide accurate and complete information during the registration process and to keep your Account information up-to-date.

You agree to use the System only for lawful purposes and in accordance with this Agreement.

You are responsible for maintaining the confidentiality of your Account information, including your username and password.

Use of System

The System enables you to accept payments from customers using their Mobile Money Accounts.

You agree to comply with all applicable laws, rules, and regulations in connection with your use of the System.

You agree not to use the System for any fraudulent, illegal, or unauthorized purpose.

You agree not to interfere with the proper functioning of the System or to attempt to circumvent any security measures in place.

Transactions

The company is cognizant of the different merchants and as such offers different unique products.

Product pricing and or Each Transaction is subject to a fee as determined by us from time to time after negotiations with the merchant at the time of onboarding. You agree to pay all fees associated with Transactions processed through the System.

We reserve the right to decline or reverse any Transaction in our sole discretion.

We are not responsible for any loss or damage incurred by you as a result of a declined or reversed Transaction.

Settlement and Payment

We will settle Transactions processed through the System to your designated bank account on a regular basis as agreed between us.

We reserve the right to withhold settlement of Transactions if we have reason to believe that they are fraudulent or unauthorized.

We are not responsible for any loss or damage incurred by you as a result of a delay in settlement.

Intellectual Property

We shall not be liable to you or any third party for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the System.

Our liability to you in connection with any Transaction shall be limited to the amount of the Transaction.

Limitation of Liability

We shall not be liable to you or any third party for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the System.

Our liability to you in connection with any Transaction shall be limited to the amount of the Transaction.

Termination

We may terminate this Agreement at any time in our sole discretion, with or without notice.

Upon termination, you must immediately cease all use of the System.

Dispute Resolution and Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Cameroon.

Any disputes that shall arise in the course of this Agreement shall first be handled basing on the Company Alternative Dispute Resolution Mechanism.

Any disputes arising out of or in connection with this Agreement that cannot be resolved using Alternative Dispute Resolution Mechanism shall be referred to the exclusive jurisdiction of the courts of Cameroon.

Contact Monetbil

If you would like to correct your information, or have any questions about our Privacy Policy, please contact :

Monetbil

Yaoundé – Cameroun
BP 15919

You agree to notify Monetbil as soon as possible if any information provided by you to Monetbil has become out of date or has changed.

Monetbil reserves the right to make changes to this Privacy Policy. Any changes to this Privacy Policy will be posted on the site.

Email address : [email protected]