Privacy Policy

Protecting your privacy is important to Monetbil

Your privacy is an important consideration for Monetbil (We, Us, Our) as we develop our products and services. We are committed to being transparent and open and we want you to know how we use and protect the information you give us when you use this website (referred to as the "Site").

Personal information

For us, "personal information" means any information that identifies you, for example, your name or e-mail address.

Collecting your information

We collect information when you register, login and use our websites and products. Monetbil collects your information using two approaches. Firstly, when you voluntarily register on the Site, or provided by you in any communication (e.g. emails) to Monetbil and secondly when it is obtained by Monetbil independently when you use the Site or Services. This contains information that can be lawfully obtained using current technologies. The information Monetbil collects differs from consumers of the Services and from merchants. For example, for consumers, Monetbil collects information such as phone number, email address, first and last name, mobile operator, type of mobile phone, operating system, payment behavior, product or service you purchased, etc.. For merchants, Monetbil collects information such as:

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    Your personal or company information (e.g. names of merchant representatives, merchant identification data) primarily to identify you;

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    Your contact information (telephone number, email address, preferred language, country of residence, etc.) primarily to provide you with information and offers;

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    Transaction information (e.g. bank details, etc.) primarily to process your transactions correctly;

How we use your information

Monetbil uses the information we collect to operate, improve and personalize Monetbil.

We also use this information to communicate with you, for example, to inform you of account and security updates, to organize and implement marketing or promotional operations/offers, contests, games and similar events.

When you give us personal information, we use it in accordance with the authorisations you have given us. In general, we use your information to enable us to offer you new products and services and/or improve existing ones.

Sharing your information

We share your information with others:

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    Where you have authorised us to do so.

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    Where permitted or required by law;

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    In an effort to protect, prevent, or investigate actual or potential fraud, security issues, technical issues, unauthorized transactions, or other violations;

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    In attempting to comply with terms of service or other agreements;

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    Protecting against violations of Monetbil's rights, property or safety.


We are committed to protecting your personal information once we have obtained it. We implement physical, commercial and technical security measures. Despite our best efforts, if we become aware of a breach of our security, we will notify you so that you can take appropriate protective measures.

We also do not wish to keep your personal information if we no longer need it. Consequently, we will only keep it for as long as is necessary to carry out the purposes for which it was collected. When we no longer need it, we will destroy it unless the law requires us to keep it for longer.


Cookies are small text files stored on your device that are useful for the operation of websites and software and for collecting information about your activity. For example, we use cookies to store your preferences and settings, to help you log in more quickly, etc.

If you do not wish to receive cookies, you can configure your browser not to accept cookies or to notify you if a cookie is sent to you. You are free to refuse cookies if your web browser permits, but you may not be able to use all the features and functionality of the Site or Services.

Contact Monetbil

If you would like to correct your information, or have any questions about our Privacy Policy, please contact :


Yaoundé – Cameroun
BP 15919

You agree to notify Monetbil as soon as possible if any information provided by you to Monetbil has become out of date or has changed.

Monetbil reserves the right to make changes to this Privacy Policy. Any changes to this Privacy Policy will be posted on the site.

Email address : [email protected]